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Coronavirus: Hub update from Peterborough City Council

Peterborough City Council and Cambridgeshire County Council have published the latest highlights from the Countywide Coordination Hub
Peterborough Town Hall
Peterborough City Council town hall

Last month the Countywide Coordination Hub was launched to help those people in our communities who are at the highest risk and shielded during the coronavirus outbreak.

The hub will help ensure that services provided by key workers, such as care for the elderly, are able to continue through the redeployment of staff and the deployment of volunteers.

It also co-ordinates the distribution of support to the most vulnerable shielded group, whether it is food, medicine or social aspects. In addition, it works closely with the district/city hubs to ensure all vulnerable people are supported.

Here are some key highlights resulting from the work of the hub this week:

Shielded list

We have so far received the details of around 13,000 people who have registered as needing to be shielded. Of those other residents whom the NHS believe need to shield, the hub has contacted them by letter encouraging them to do so. The hub has also responded to 1,700 direct requests for help and support.

To ensure we keep in contact with this ever-growing group of people, 150 redeployed staff and volunteers have been identified to make telephone contact with shielded people each week, to check they have what they need and where support needs are identified.

Access to food

As more and more shielded people successfully register, they are given access to supermarket home delivery slots or are registering to receive food parcels arranged through a national scheme. However, for many, neither option is suitable and so we are also using our volunteers to collect groceries ordered via click and collect and delivering food supplies from our warehouse to residents in emergency situations. Around 250 emergency deliveries have been made so far and these continue.

PPE delivery to pharmacies

National supplies of PPE were received at our warehouse this week. The first delivery went to 151 pharmacies across the county. The Red Cross volunteers are doing an amazing job sorting, organising and delivering supplies.

Offers of mutual aid

The hub continues to receive information about mutual aid offers right across the county. These offers of support are being added to either the Cambridgeshire Directory or the Peterborough Information Network.

Where possible, we want people to access support from these organisations or groups, or from friends, family and neighbours, to make sure help available from the countywide and district/city hubs is prioritised for those who need them most.

Find out more about the Coordination Hub on the Cambridgeshire and Peterborough websites