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Peterborough TSB named as 'safe space' for domestic abuse survivors

TSB in Peterborough – 30-31 Long Causeway – has been named as a safe space to support domestic abuse survivors as the bank pushes to offer support in 300 locations.
TSB Peterborough
TSB in Peterborough will be one of the named bank branches offering a safe space

Domestic abuse survivors can access special support in nearly 300 TSB branches, including in Peterborough city centre where they can receive specialist support, the bank has said. 

The scheme follows three pilots in TSB's Worcestershire, Herefordshire and Shropshire branches over the past six months.

It was supported by domestic abuse prevention charity Hestia which worked with the bank and local police forces to roll out the scheme. 

The scheme was initially developed during the coronavirus pandemic in response to people suffering domestic abuse being trapped at home with their abusers. 

Hestia has seen domestic abuse cases surge in the past year.

Sue Harper, head of domestic abuse prevention at Hestia, said: "During the pandemic, self-isolation has given abusers a new method of control over victims making it very difficult for them to get the help they need. As restrictions ease, it’s vital that access to specialist domestic abuse support is readily accessible."

Across the 300 named TSB branches, victims can use a private room to make telephone calls, speak to a trained staff member and contact the local police force if necessary.

The support is available to everyone, not just TSB customers and all current health and safety guidelines will remain in place.  

Carol Anderson, director of TSB’s branch network, said: "It’s clear during lockdown victims of domestic abuse have had fewer opportunities to seek help safely.

"For some, going into their local bank will be one of the few connections they have with the wider community and in partnership with Hestia we’ll be there to offer that support when they need it most."

Additional safe places across the UK can be found here