Shoe shop plans '72 hour quarantine' among safeguards


Clarks have yet to announce when they plan on re-opening, but have given details of how they plan to keep staff and customers safe (Photo: PA Wire)

As shops begin to set out their plans for re-opening safely on June 15, systems for keeping products free of potential contamination are vital. Companies like Waterstones are going to be asking customers to put any goods they touch but don't buy onto trolleys so they can be taken away to be quarantined.

Shoe stores are more likely to have customers wanting to try before they buy, to test fit and comfort, and Clarks has confirmed that "for any customer requesting a physical ‘fit and measure’ service, every store will have a plastic safety screen available to protect both customers and our employees. Any shoes that are tried on in-store will be sanitised thoroughly before making them ready for other customers."

Items that have been purchased and returned to the store will be quarantined for 72 hours before becoming available for purchase.

The Clarks statement also said: "We have introduced a robust series of safety measures to protect people when visiting one of our stores. This includes providing PPE to employees and access to hand sanitiser for both employees and customers; implementing social distancing in store and restricting the number of people allowed in at any one time; providing comprehensive cleaning kits and disposable socks, as well as making clear, detailed signage available to help maintain a safe environment.

"We are working closely with our store teams to ensure that all our measures are best adapted to suit the store space in each of our locations across the country. All our employees will receive training ahead of stores reopening to prepare for the robust measures that will be put in place.

"In line with ongoing government guidance, we will continue to assess and review our health and safety precautions to ensure that we remain rigorous and robust in our approach to keeping our staff and customer safe when stores reopen."

Clarks has two sites in Peterborough, in Queensgate and in Hampton.