M&S confirms it will reopen Queensgate store after temporary closure


An empty Queensgate earlier in the year

M&S will be opening its doors from Monday, April 12, but there will be rules in place as customers prepare to return. 

From April 12, customers will have the chance to win all of their shopping for free through the M&S Sparks loyalty scheme which launched in July last year; people can also shop in store through their phones. 

The bra fitting will still be available at M&S at the Brotherhood branch, with the options of either a contact-free bra fit or a virtual appointment at home.

Click and collect remains available with next day collection if it is ordered by 8pm; customer toilets will be open once again with strict cleaning protocols in place. 

Lee Boon, M&S regional manager for East Anglia, said: "We’re excited to welcome more customers back into our stores from April 12 and look forward to continuing to serve our local community. Whether you’re looking for our latest Dine-In family feast or those must-have wardrobe staples to see you into summer, we have everything to help you Shop Your Way.

"With exciting new services like our contact-free bra fitting and the Scan & Shop service on our Sparks mobile app, we’re supporting customers however they choose to shop. Whether that’s browsing in store or using our click & collect service, our local team is ready to help."