Ross' business hopes to thrive despite tough timing

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Ross Chapman and Bill Turner. Photo: Ross Chapman

A young entrepreneur has opened his first store in Stamford despite the tough business conditions of the ongoing coronavirus pandemic. 

Ross Chapman has opened watch repair store L. Chapman Repairs inside the quiet town’s Morrisons supermarket - transforming a vacant ‘hole in the wall’. 

The Deputy Mayor of Stamford, Councillor Bill Turner, opened the store today (Saturday, July 11) and wished Ross, 21, the best of luck in his town.

He said: “It’s good to see a young entrepreneur who wants to set out his first retail side of his business in Stamford, I understand he’s been working online for some time. 

“I think it is always good for the town for enterprising young people to come in and bring their business here - it is great to see. 

“The location of the store is very good from a point of view of footfall because it is a very busy store and I do hope he [Ross] will have a lot of success here.”

Ross said: “The opening went really well and we have already had a safe queue of customers through our doors within the first couple of hours. 

“We have PPE in place and have notices on and around the store to ensure everything is done safely and in compliance with the Government guidelines. 

“I’m really excited to meet more people in Stamford and get their timepieces ticking once again, we can also give watches a brand new look with our selection of straps.

“This has been a dream of mine and to see it finally complete is great, it started off as just an empty hole in the wall and is now my shop.”

Around nine months ago Ross set up L. Chapman repairs - the L in the title representing his dad Leslie who sadly passed away before Ross set up the business.

Business has been booming online, with watches, from Rolex to Casio, coming in from all over the world for the self-taught repairman to take a look at. 

Ross, from Deeping St Nicholas, taught at a gymnastics pre-school in London until a friend inspired him to take a job working with luxury timepieces.

He then taught himself the skills of the trade and also spent time working at big companies such as Watch Repair Piccadilly in London before going it alone. 

Ross is trusted by customers from all over the UK and worldwide, with excellent reviews online via sites like Google Business and Trustpilot. 

Ross said: “I’ve come a long way since being a gymnastics instructor - I’m not sure I’m fit enough to do that anymore! 

“This gives me a great deal of satisfaction. It’s seeing something that’s come to me broken or not working, fixing it, and then seeing the look on the customer’s face when they get it back.” 

Ross, whose family has strong links to the armed forces, said that one of his customers was a soldier whose watch had been damaged in a roadside bomb attack. 

“He sent it to me and said ‘keep it, I don’t want it anymore’, because it wasn’t working,” he said. “So I repaired it and sent it back to him as a surprise, with no charge, and he was in tears.” 

For more information visit the website at www.l-chapman-repairs.com or search for the company on Facebook. For enquiries, email: hello@l-chapman-repairs.co.uk